Best cars in the UK: Skoda Superb and Yeti top list for owner satisfaction (again) while Jaguar is best-rated manufacturer

Skoda continues to dominate in the latest league table of car owner satisfaction, with two of its models topping the list once again.

The aptly-named Skoda Superb is the model that owners are most satisfied with, while its 4x4 Yeti came second. Topping the manufacturer list was Jaguar, followed in second place by Lexus.

The Czech car manufacturer has had a stellar year. Last month, 46,000 car owners took part in the Auto Express Driver Power car satisfaction report which crowned the Yeti top car – and the Superb second.

Superb and Spark: The Skoda Superb topped the league for satisfaction - while the Spark finished bottom

Skoda came fourth in the manufacturer list, with Honda third, and Mercedes-Benz fifth.
WhatCar? said: ‘Skoda’s knock-out performance comes on the back of a 20 per cent sales increase in 2012.
‘Winning attributes included practicality that didn’t compromise driving appeal and prices made more affordable by Skoda's no VAT and 0 per cent finance offers.’

 

The list is compiled from 16,000 car owners by magazine WhatCar? and information services company JD Power and Associated.
Third in the list was the Jaguar XF, with equal fourth place being occupied by the Citroen DS3 and the Lexus RX .
The 116th and bottom-placed car was the Chevrolet Spark, with the Alfa Romeo Mito in 115th place and the Fiat Grande Punto/Evo 114th.

Jaguar: Topped the list of car manufacturer satisfaction - pictured, the new F-Type

Bottom of the 27-company list was Chevrolet, with Alfa Romeo 26th and Mitsubishi 25th.
WhatCar? said: ‘Another triumphant performance from Jaguar comes hot on the heels of a record sales year. Owners gave the cars and slick customer service a big thumbs up.
‘Despite XF owners reporting slightly more problems this year, workshop bills didn’t faze them as much. Indeed, in a trade association survey, dealers reported lower labour and parts prices.’
Chas Hallett, WhatCar? editor-in-chief, added: ‘This is another great achievement for everyone at Jaguar. This study shows that customers are really satisfied with their Jaguars.’

TOP CAR COMPANIES

1. Jagaur
2. Lexus
3. Honda
4. Skoda
5. Mercedes-Benz
6. Land Rover
7. Volvo
8. Toyota
9= Nissan
9= Seat
9= Volkswagen

TOP CAR MODELS

1. Skoda Superb
2. Skoda Yeti
3. Jaguar XF
4= Citroen DS3
4= Lexus RX
6= Honda Jazz
6= Volkswagen Passat CC
8. Volvo S60/V60
9= Lexus IS
9= Mercedes-Benz B-Class
9= Toyota Prius

Elsewhere, the Volkswagen Fox was considered the best city car, Citroen DS3 the best supermini, Toyota Prius the best small family car and the Skoda Superb the best family car/compact executive.
The Jaguar XF was the best executive car, the Mercedes-Benz B-Class the best MPV, the Skoda Yeti the best compact SUV and the Lexus RX the best large SUV.